TERMS AND CONDITIONS IN RESPECT
OF
MASTERS LEGAL SERVICES
INSTRUCTIONS
(i)
As your agents, we can
only act on information and instructions given to us. You should not assume that
we have knowledge of any factual matters. You can instruct us either verbally or
in writing, although we may ask you to confirm verbal instructions to us. If
there is any change in your instructions, you must notify us immediately.
(ii)
Linda Masters, to whom
your instructions should be addressed, will handle your business. She can be
contacted during the office opening hours (Monday-Thursday 9.00am-5.00pm and
Friday 9.00am to 4.00 pm). The office is closed for lunch between 1.00 p.m. and
2.15 p.m. If you have any difficulty in making contact, then you should
leave a message with her secretary or clerk who will pass it on to her for
action.
Where appropriate an
estimate of your fees is available on request. In the event that the work
carried out is such that the estimate requires to be exceeded, you will be
notified of the expected additional expenditure and that additional
expenditure coupled with the original estimate will comprise the fee, vat and
outlays to be paid to us contractually. Payments to account requested must
be paid within 7 working days of the request being made. A failure to comply
with the condition of payments to account may result in us
refusing to act for you.
LEGAL AID
LEGAL AID ADVICE AND ASSISTANCE
Clients in receipt of Legal Aid and / or Legal Aid Advice and assistance should
note that in the event of property (of whatsoever nature) being secured or
preserved by way of settlement for you then the Legal Aid Board will
require you to pay your own legal fees, outlays and vat out of the property
recovered or preserved. Full details are available on request.
Separately, if the legal aid board assess your income and decide that a
contribution is due to the Scottish Legal Aid Board, it must be paid on the
initial visit or, if this is not possible, within 14 working days. If the
contribution is not received at our office within this time period, then all
work relating to your case will be suspended until the contribution is received.
With regard to applications for Emergency Legal Aid, we will not commence work
until a payment to account is made. This will be a payment to our firm of
a minimum
of £200. If the Emergency Legal Aid application is sanctioned, then
Clients will receive the payment back. If a Client can’t or won’t pay,
then they must wait for Legal Aid to be granted.
Please note that if Legal Aid is refused and we have already carried out work on
your behalf, you will be required to pay privately at the rate specified herein.
GENERAL
Our aim is to provide an efficient service, but if
you are unhappy about any aspect, then please discuss your concerns in the first
instance with the person dealing with you. However, if that would cause you
difficulty or embarrassment, please speak to any of the other partners whose
names appear on the letterhead. If the matter cannot be resolved then you are
always entitled to refer it to the Law Society of Scotland, 26 Drumsheugh
Gardens, Edinburgh EH3 7YR.
Information provided to us will be dealt with in
confidence and will only be disclosed to parties authorised by you or as
required by the Law Society of Scotland or any other authorised body.
All fees, unless
otherwise agreed in writing by Mrs. Masters are to be paid within fourteen days
of the date of your invoice.
DOCUMENTS REQUIRED FOR MONEY
LAUNDERING REGULATIONS
Section 1
·
Full
National Passport
·
Full
National Driving Licence
·
Pension
Book
·
Armed
Forces ID Card
·
Signed
ID Card of Employer known to you
·
Young
Persons NI Card (under 18 only)
·
Pensioner’s
Travel Pass
·
Building
Society Passbook
·
Credit
Reference Agency Search
·
National
ID Card
·
Copy
Company Certificate of Incorporation
Section 2
·
Gas,
Electricity, Telephone Bill
·
Mortgage
Statement
·
Council
Tax Demand
·
Bank,
Building Society, Credit Card Statement
·
Home
Visit to Applicant’s Address*
·
Check
Telephone Directory*
·
Check
of Voters Roll*
* Suitable for Proof of Address only
PLEASE BE ADVISED THAT WE REQUIRE ONE DOCUMENT FROM EACH SECTION